Roles and Responsibilities
- OSS/BSS Experience
- L2/L3 Support Project Manager
- Metasolv Knowledge
- Very good communication
- Client interaction
- Coordinate escalation and resolution of major service issues.
- Report promptly to management and business partners regarding critical outages until resolution.
- Manage off-shore/Onsite resources
Desired Candidate Profile
Candidate should have OSS/BSS Experience.
Candidate should worked as L2/L3 Support Project Manager.
Good knowledge in Metasolv.
Salary: Not Disclosed by Recruiter
Industry:IT Services & Consulting
Functional AreaProject & Program Management
Role CategoryOther Program / Project Management
Employment Type:Full Time, Permanent
Prodapt is a two-decade-old consulting & managed services provider, singularly focused on the telecom/DSP (digital service provider) ecosystem that helps clients transform their IT, products, operations, and networks to meet their strategic objectives. Prodapt provides end-to-end IT/software architecture consulting, application development, systems integration, testing, maintenance & support. Prodapt enables the digital transformation of its clients by designing and developing digital portals, mobile applications & end-user-based products for linear TV and OTT applications. Prodapt provides insights and thought leadership-led transformation services leveraging next-gen technologies such as RPA (robotic process automation), AI/ML (artificial intelligence/machine learning), SDN-NFV (software-defined networking/network function virtualization) and next-gen OSS/BSS systems. Its business consulting team provides Six Sigma process improvement and automation/RPA consulting services to telco operations teams. Prodapt has specific frameworks and solution accelerators that accelerate time-to-benefit for the clients.
Headquartered in Chennai, Prodapt has delivery centers in North America, Canada, UK, Europe, India, and Africa and is an ISO 9001:2008, ISO 27001:2013, SSAE16, and CMMI Level 3 organization. Prodapt is part of a 120-year-old business conglomerate, The Jhaver Group which employs over 16,500 people across 64+ global locations.
In Europe, Prodapt has its branches in UK, The Netherlands, Germany and presence also in Austria, Hungary, Romania, Croatia.