Servicenow Architect

From 11 to 15 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

  • Responsible for end to end understanding of the ServiceNow solution being delivered.
  • Responsible for the management of the ServiceNow development team.
  • Daily activities include running of Scrum Calls, Managing ServiceNow Development sprints, collaborating with RT local scrum master to understand priorities and provide solution oversight.
  • Responsible for supporting the development of company market requirements for specific product(s) or product line(s) , services and solutions portfolios.
  • Responsible for supporting new solutions and assisting in the solutions processes.
  • Ideal candidate must be self-motivated with a proven track record in implementing Telecommunication /ITSM / ITOM /ESM using ServiceNow.
  • Having an experience in ServiceNow implementations, designing complex multi-tenant, end to end solutions in HA.
  • System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
  • Working with the Pre-Sales/Solutioning team with scoping service engagements involving ServiceNow products and client systems.
  • Understand customer requirements and work on solutions.
  • Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, etc.
  • Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and tools like Discovery, Orchestration, and other applications.
  • Experience in managing workflows of Medium to Very Complex in nature.

  • Desired Candidate Profile

  • ServiceNow - Certified System Administrator
  • Certified Application Developer (CAD)
  • ServiceNow - Certified Implementation Specialist ITSM (CIS-ITSM)
  • ITSM Pro Certified
  • ITOM certification (optional)

  • Role:Technical Architect

    Salary: Not Disclosed by Recruiter

    Industry:IT Services & Consulting

    Functional AreaEngineering - Software & QA

    Role CategorySoftware Development

    Employment Type:Full Time, Permanent


    UG:Any Graduate

    PG:Any Postgraduate

    Company Profile

    Prodapt Solutions

    Prodapt is a two-decade-old consulting & managed services provider, singularly focused on the telecom/DSP industry. Prodapt helps clients transform their IT, products, operations, and networks to meet their strategic objectives. Prodapt provides end-to-end IT/software architecture consulting, application development, systems integration, testing, and maintenance & support. Prodapt provides insights and thought leadership-led transformation services leveraging next-gen technologies such as Robotic Process Automation (RPA)), Artificial Intelligence/Machine Learning (AI/ML) Software Defined Networks / Network Function Virtualization (SDN/NFV) and next-gen OSS/BSS systems. Prodapt’s business consulting team provides Six Sigma process improvement and automation/RPA consulting services to telecom operations teams.
    Company Info
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    Contact Company:Prodapt Solutions