Please find the job Description below
- Good Communication required
- Experience with Monitoring and troubleshooting of LAN / WAN networks.
- Monitor, troubleshoot, and escalate production problems affecting network infrastructure
- Basic knowledge of Meraki, Legacy, customer supporting skill and Networking technology
- Hands on experience on network monitoring and ticketing tool like HPNA, ITSM Remedy, SevOne etc
- Understanding of network technologies utilized within an Internet/Intranet environment.
- Understanding of TCP/IP and other networking protocols like DHCP/DNS/CDP/ARP etc.
- Basic Knowledge of Virtual Private Network (VPN) technologies is desirable.
- Basic understanding of Routing protocols like RIP, EIGRP, OSPF, ISIS, BGP
- Basic understanding about switching technologies like VLAN, VTP, DTP, STP etc
- Basic understanding of Data center technologies
- Co-ordinating with Carriers and working on troubleshooting on WAN links. Escalating issues at carrier end and driving issues till resolution
- Experience of handling customer from initial point to escalating to next level based on complexity of the issue.
- Ready to work in 24* 7 environment.
- Candidate with NOC experience are preferred
Interested candidates please share CV to Kavitha.email@example.com
Role:Network (Support) Engineer
Salary: Not Disclosed by Recruiter
Industry:Hardware & Networking
Functional AreaEngineering - Hardware & Networks
Role CategoryIT Network
Employment Type:Full Time, Permanent
Prodapt (www.prodapt.com) is a global provider of Infrastructure and Managed Services Solutions for businesses of all sizes to scale & accelerate growth while controlling costs and reducing infrastructure support risks. Prodapt specializes on Hybrid Cloud, Data Center, Security, Service Provider, Enterprise Networks, Mobility, Wireless, Digital Media and Collaboration. We manage and operate some of the most complex, critical and advanced technologies that generates billions in revenues for our customers. Our offices are located in USA, Australia, Mexico, London, Netherlands, India and Columbia. Prodapt has deep expertise in the Service Provider segment with a portfolio of solutions. We partner with some of the worlds best known customers & brands and offer a wide range of solutions and services.
Contact Company:Prodapt Solutions
Address:No.283/4,4th and 5th Floor,Prince Infocity II,Raji, Chennai, Tamilnadu, India